Shipping Policy

Introduction

At Youngsters Association, we are committed to ensuring a smooth and reliable delivery experience for all orders placed through our official platforms. This Shipping & Delivery Policy outlines how we handle the delivery of merchandise, educational materials, event-related items, and other physical goods associated with our programs and operations.

This policy applies to all physical items ordered or distributed through Youngsters Association, including donor appreciation items, program materials, and merchandise.

Order Processing Time

All orders are processed within 2–5 business days (excluding Sundays and public holidays) after receiving full payment. Please note:

  • Orders placed during peak periods, festivals, or special events may require additional processing time.
  • You will be notified via email if there are any delays in processing your order.

Shipping Methods & Partners

We use reliable courier services to ensure safe and efficient delivery, including:

  • India Post
  • DTDC
  • Other trusted logistics providers

Once your order is shipped, you will receive a tracking number via email, enabling you to monitor the delivery status.

Estimated Delivery Time

Delivery times vary based on location and courier availability:

Location Estimated Delivery Time
Within India 5–10 business days
Remote/Rural Areas Up to 14 business days
International Currently not available (contact us for exceptions or bulk requests)

Please note that delivery times are estimates and may vary due to external factors such as weather, courier delays, or customs procedures (for international shipments, if applicable).

Shipping Charges

Shipping fees are calculated at checkout based on:

  • Weight and dimensions of the item(s)
  • Delivery location

Free shipping may be available for selected products or promotional campaigns. Please check specific product pages for details.

Delivery Issues

If you encounter any issues with your order, such as delays, damage, or non-delivery, please contact our support team at youngstersassociation@gmail.com with your order ID. Specific guidelines include:

  • Delayed Delivery: If your order does not arrive within the estimated delivery time, we will work with the courier to resolve the issue.
  • Damaged Goods: In the unlikely event of receiving damaged items, please share photos within 48 hours of delivery for resolution.
  • Incorrect Address: If an incorrect shipping address is provided, reshipping costs (if applicable) will be borne by the buyer.

Packaging

All items are carefully packed to ensure protection during transit. We use eco-friendly packaging materials whenever possible to minimize environmental impact.

Contact Information for Shipping Inquiries

For any questions, concerns, or special requests related to shipping, delivery timelines, or other inquiries, please contact us at:

Youngsters Association

Maruthinagar, Kadapa-516001

YSR District, Andhra Pradesh, India

Phone: +91 8652345678

Email: youngstersassociation@gmail.com

We aim to respond to all inquiries within 2 business days.

Last Updated: May 10, 2025